Updated: April 2025
We take your privacy seriously—just like we take candle-making seriously. Here’s what we collect, why we do it, and how we keep it safe.
🕯 Who we are
We’re CHIMÄR, a small business based in Oslo, Norway. Our website (chimar.studio) is hosted on Big Cartel, and we use a few tools to help us run things smoothly—like processing orders, understanding what’s working, and keeping things secure.
💾 What we collect and why
When you browse our site or place an order, we may collect:
1. Personal info you give us
- Your name, email, shipping address, and payment details (securely processed via Stripe or PayPal).
→ We use this to fulfil your order, send you order updates, and offer support if needed.
2. Analytics data
– We use Google Analytics to understand how people find and use our site—like which pages are visited, how long folks stay, and what links are clicked.
→ This helps us improve the experience and see what candles people love most.
Google Analytics uses cookies. You can opt out by disabling cookies in your browser or using tools like this browser add-on.
🔒 Your rights
If you’re in the EU/EEA (or anywhere else, really), you have the right to:
– Know what data we have on you
– Ask us to delete it
– Request a correction
– Opt out of analytics or marketing (though we currently don’t do email marketing)
Just email us at [email protected] and we’ll take care of it.
🍪 Cookies
Yes, we use them. Some cookies are essential (like keeping your cart working), and some are for analytics (like seeing how many people visited this page). By using the site, you agree to the use of cookies as described here.
🧼 We don’t:
– Sell your data
– Spam you
– Store payment details (that’s all handled securely by our payment providers)
📫 Questions?
Email us at [email protected] We’re a small team, but we take privacy seriously—and reply as quickly as we can.